Retail Associate - Daytime Cashier (Greystone)

Position Reports to: Retail Assistant Store Manager

Position Description:

The Retail Associate will drive profitability through customer engagement and retail sales excellence.

Capability Requirements: The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2\. Embody and embrace our values…

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Urgent Pursuit

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Sacrificial Service

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Intentional Development

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Clear Communication

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Complete Alignment

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Excellent Execution

3\. Be organized and have good attention to detail

4\. Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times

5\. Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately

Time Requirements:

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Retail Associate will drive profitability through customer engagement and retail sales excellence.

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Excellent Customer Service

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Greet every customer and treat them with respect, optimism and joy at all times

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Answer any and all questions for customers

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Assist with any customer needs

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Escalate any customer service needs to Assistant Store Managers or Store Manager as needed

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Share the vision and mission of Vapor Ministries with customers

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Cashier Duties

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Efficiently assist customers with checkout processes

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Operate the VTS point-of-sale system for checkout

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Efficiently and securely handle cash and credit transactions

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Opening/Closing

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If scheduled to open or close, perform and complete the opening/closing checklist procedures

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Housekeeping

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Ensure a properly organized and clean workspace and retail floor

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Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience

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Merchandising & Stocking

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Stock shelves and racks as needed when not assisting customers

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Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.