Client Support Intern

Please note this is an on-site role in Tokyo only. The company will NOT sponsor your visa to come to Japan.

Level

Internship

Opportunity

• Work in a high-growth fintech startup with a diverse and talented team
• Gain hands-on experience in client engagement, financial data analytics, and AI-powered data solutions
• Collaborate with industry experts in technology and institutional investment

Role & Responsibilities

• Client Onboarding: Work closely with clients support team to assist data conversion, functional enhancement and user training
• Issue Resolution: Analyze issues reported by users, collaborate with the development team for timely resolution
• Data Analysis: Analyze financial data according to requirements and verify calculation results
• System Test : Carry out comprehensive function and integration test to ensure quality of the software system

Requirements

• Strong financial data analysis, problem-solving, and communication skills
• Experience in fund accounting, investment analysis and reporting or fund accounting
• Fluent in English (reading, writing, speaking)
• Japanese proficiency is a plus — candidates with JLPT N3 or higher are preferred, as the role includes analysis of Japanese-language data.