Experienced Automotive Service Advisor

Experienced Automotive Service Advisor

Hyundai of Vacaville | Vacaville, CA

Are you an experienced automotive service advisor who knows how to build trust, communicate clearly, and keep customers coming back?

Hyundai of Vacaville is growing, and we're looking for a high-performing Service Advisor who takes pride in delivering an exceptional customer experience while helping drive a busy, fast-paced service department.

If you know how to manage the drive, build value, recommend maintenance ethically, and keep customers informed every step of the way -- this is an opportunity to join a dealership that is investing in growth, culture, and long-term success.

This is not the place for someone looking to coast.

This is the place for someone who wants to be part of a team that values speed, efficiency, accountability, and customer-first service.

What You 'll Do

• Greet customers promptly and professionally in the service drive
• Listen carefully to customer concerns and accurately document vehicle needs
• Build repair orders with attention to detail and strong communication
• Provide maintenance and repair recommendations with honesty and confidence
• Communicate clearly with customers throughout the repair process
• Coordinate with technicians and service management to ensure efficient workflow
• Follow up on declined services and future maintenance opportunities
• Help maintain strong CSI and long-term customer retention
• Keep appointments, write-ups, and repair orders moving with urgency and accuracy
• Deliver a professional, organized, and high-energy service experience every day

What We 're Looking For

• Previous automotive service advisor experience is required
• Strong understanding of service lane operations, maintenance schedules, and repair recommendations
• Proven ability to build rapport and earn customer trust
• Excellent communication and follow-up skills
• Ability to stay organized and perform in a fast-paced environment
• Strong sense of urgency and attention to detail
• Team-first attitude with a positive, professional presence
• Experience with dealership systems and repair order processes is preferred
• Valid driver's license with acceptable driving record

Why Hyundai of Vacaville

At Hyundai of Vacaville, we're building something special. We've created a culture focused on growth, accountability, and opportunity -- and we're looking for team members who want more than just a job.

We want professionals who:

• Take pride in their work
• Care about the customer experience
• Want to be part of a winning team
• Are looking for a place to grow their career, not just punch a clock

If you're an experienced Service Advisor who wants to work in a busy shop with real opportunity , we'd love to meet you.

What We Offer

• Competitive compensation plan $17HR plus bonus and commission ranging from $3000-$8000 month. Total pay range from $3000-$12,000 a month
• Performance-based earning opportunity
• Medical, dental, and vision benefits
• Paid time off
• Employee discounts
• Ongoing training and career growth opportunities
• Supportive leadership team and strong dealership culture

Apply Today

If you're ready to bring your experience, energy, and professionalism to a dealership that values top talent, apply now and join the team at Hyundai of Vacaville.

Hyundai of Vacaville is an Equal Opportunity Employer and is committed to a workplace free from discrimination and harassment.